Guest Services Representative – Travel
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Job Description
Remote guest services representative supporting traveler inquiries, bookings, and trip preparation. Delivering attentive service and maintaining positive client experiences for Genovaire Travel Group.
Responsibilities:
- Respond to traveler inquiries and provide assistance across communication channels
- Support booking updates and special travel requests
- Share clear details about travel policies and trip preparation
- Monitor upcoming trips and confirm arrangements with clients
- Maintain professional and courteous communication at all times
Requirements:
- Strong customer-service mindset
- Clear written and verbal communication skills
- Detail-oriented and dependable
- Comfortable working independently in a remote setting
- Ability to adapt to digital booking and communication platforms
Benefits:
- 100% remote role
- Flexible hours
- Structured training resources
- Collaborative team atmosphere
- Growth opportunities within the organization
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