Head of Sales and Retail
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Job Description
Head of Sales & Retail developing multi-channel sales strategy for animation studio Glitch. Overseeing retail expansion and optimizing direct-to-consumer operations.
Responsibilities:
- Develop and execute a multi-channel sales strategy across wholesale, specialty, independents, e-commerce, and events.
- Build and manage the sales department and lead Glitch’s global retail expansion.
- Oversee all aspects of sales and operation planning, including forecasting, pricing, margin management, and sales analytics.
- Build retail partnerships with major retail brands and manage existing relationships with external partners.
- Lead negotiations, account management, and retailer collaboration to maximize distribution and sell-through.
- Oversee direct-to-consumer and marketplace performance across Shopify, Amazon, and other digital storefronts.
- Optimize product listings, campaigns, pricing and merchandising to drive revenue and conversion.
- Establish and execute DTC/retail sales campaigns in collaboration with our Marketing team.
- Design and scale retail activations such as pop-ups, conventions, and flagship experiences.
- Represent Glitch at trade shows and industry events, building strong industry and partner relationships.
- Analyze sales data, market trends, and competitor activities to identify areas for improvement and growth.
Requirements:
- 8–12 years of experience in consumer products, toy, or pop-culture retail industries.
- Proven experience selling to major U.S. retailers and managing global distributor networks.
- Deep understanding of fandom, collectibles, and entertainment IP ecosystems.
- Strong commercial instincts across pricing, forecasting, and margin optimization.
- Track record of building and scaling sales operations in fast-paced or startup environments.
- A startup-builder mentality — hands-on, strategic, and ready to scale fast.
Benefits:
- Competitive salary and superannuation, with bi-annual salary reviews.
- Compensated attendance at fan conventions and monthly company events.
- A flexible environment with opportunities for remote work.
- A chance to shape the growth of a swiftly growing company.
- A fun office space located in the heart of Parramatta CBD.
- Relocation assistance for workers wishing to move to Sydney.
- Paid for gym memberships.
- Regular company breakfasts/lunches.
- A diverse team that values independent input and career development.
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