Hospice Triage RN – FT Baylor Shift, Sat, Sun, Monday
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Job Description
Remote Hospice Triage RN providing after-hours, protocol-based care for hospice and home health providers. Managing calls, EMR charting, and compassionate patient support from home.
Responsibilities:
- Provide after-hours nurse triage for hospice and home health providers
- Provide round-the-clock direct access to licensed registered nurses using client-customized protocols
- Deliver patient-centered, compassionate care during clients’ non-core hours
- Support clients’ nursing staff and serve as an extension of clients’ care teams
- Access EMRs for charting and use internal applications during job functions
- Complete at least 30 minutes of paid shift preparation before taking calls
- Complete remaining charting for 30 minutes to 2 hours after shifts before clocking out
- Work the Baylor schedule: Saturday and Sunday 4:30 AM–4:00 PM, and Monday 3:30 PM–12:00 AM
- Work six days per 14-day pay period as a full-time Baylor nurse
- Complete three weeks of remote paid training
Requirements:
- MUST have or be willing to obtain a Compact RN license
- Must remain in good standing and ensure home state license remains active
- Hospice, palliative, and end-of-life care experience strongly preferred
- Experience in a fast-paced environment such as ED, surgical services, or critical care
- Comfortable accessing multiple technology applications to document during calls
- Ability and comfort with typing in a fast-paced environment
- Fluency in English required; additional languages are a bonus
- Must physically reside in the U.S. and be legally eligible to work for any employer
- Must complete three weeks of remote paid training conducted during days and evenings
- Must be available to work some holidays as required
- Must handle stress and multitask while receiving calls, including a minimum of 5 calls per hour on weekdays and up to 8 per hour on weekends
- Must communicate empathically with patients while adhering to protocols
- Must maintain CEUs as designated by the states in which calls are answered
- Must attend in-services and additional training as needed
- Must pass a background check and nurse licensing check
- Must have high-speed internet
- Must have a quiet, private, HIPAA-compliant workspace
- Must be tech savvy and have keyboard competence
Benefits:
- Additional $2 shift differential on Saturdays and Sundays
- 401(k) plan for all part-time and full-time RNs
- Medical, dental, vision, and/or supplemental insurances for full-time RNs
- Three weeks of remote paid training
- Laptop and headset provided
- IntellaTriage will cover the cost of non-compact state licensure if necessary for client support
- Work from home, eliminating commuting expenses and vehicle wear-and-tear
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