Identity Engineer
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Job Description
Identity Engineer supporting Milliman’s global Identity & Access Management service by engineering and operating identity capabilities. Collaborating across teams to improve identity services and reduce risk.
Responsibilities:
- Engineer and operate Milliman’s centralized workforce identity services, including Okta Workforce Identity, Microsoft Entra ID, Active Directory, MFA, SSO, lifecycle management, and identity integrations.
- Support Milliman’s decentralized IT model by enabling delegated administration for Practice IT teams while maintaining consistent identity standards, guardrails, auditability, and least-privilege access.
- Design, configure, test, and support SSO and federation integrations for SaaS, internal, cloud, and practice-managed applications using SAML, OIDC/OAuth, SCIM, and related protocols.
- Maintain and improve identity lifecycle processes for onboarding, offboarding, leave, name changes, group and role assignment, license assignment, and account reconciliation across HR, Okta, AD, and Entra ID.
- Administer and improve Entra ID capabilities including enterprise applications, app registrations, service principals, managed identities, Conditional Access, privileged roles, and hybrid identity synchronization.
- Operate and modernize Active Directory services, including domain controllers, OU delegation, group policy, DNS dependencies, replication, security groups, privileged access patterns, and migration paths toward cloud-first identity.
- Establish and maintain standards, implementation patterns, runbooks, and support documentation for IAM services used across Milliman practices.
- Enable Practice IT and product teams to manage approved resources through delegated administration models for Okta, Entra ID, Active Directory, and Auth0 where appropriate.
- Support service catalog requests, ticket categorization, operational metrics, and knowledge articles that improve intake, routing, reporting, and transparency for identity work.
- Provide consultative guidance to internal IT teams on identity integration patterns, access control expectations, MFA requirements, account types, and operational readiness.
Requirements:
- Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, Engineering, or related field; B.Tech/B.E., MCA, M.Sc., or equivalent professional experience also considered.
- 3+ years of experience in identity, infrastructure, cloud, security, or systems engineering roles.
- Hands-on experience administering at least two core identity platforms such as Okta, Microsoft Entra ID, Active Directory, Auth0, or equivalent technologies.
- Strong troubleshooting skills across identity, authentication, directory, network, endpoint, and application integration layers.
- Ability to communicate clearly with technical and non-technical stakeholders, including Practice IT administrators, project teams, security teams, and service owners.
- Ability to work effectively from India with global teams through asynchronous communication, documented procedures, operational handoffs, and reliable follow-through.
- Demonstrated ownership, sound judgment, documentation discipline, and ability to improve operational processes over time.
Benefits:
- Flexible work arrangements • Professional development opportunities
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