Intake Support Specialist
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Job Description
Intake Support Specialist assisting clients with Social Security Disability applications by managing calls and tracking leads. Requires administrative experience and strong communication skills.
Responsibilities:
- Handle all incoming corrections-related calls and manage ongoing tasks
- Process and manage all leads, ensuring timely follow-ups
- Monitor systems for client release dates and take appropriate action
- Schedule and coordinate calls, assigning them to intake specialists as needed
- Make contact with leads upon their release date and address any additional needs they may have
- Send information to an intake specialist for application filing once contact is made with a client
- Oversee all existing tasks related to client needs
- Perform other tasks as required to support the needs of clients effectively
Requirements:
- Proven experience in an administrative role
- Excellent verbal and written communication skills
- Ability to manage a fast-paced work environment
- Strong interpersonal skills and a friendly, approachable demeanor
- Proficiency in Google Workspace
- Ability to multitask and prioritize tasks effectively
- Reliable internet connection for remote work
- High school diploma or equivalent
Benefits:
- Remote first policy
- Large responsibility from the start
- The ability to ascend within the company
- A team of creative, transparent entrepreneurs driven to accomplish our mission
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