Integrated Operations Assistant — Candidates with Disabilities
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Job Description
Assistente de Operações Integradas supporting e-commerce and financial services at Méliuz. Responsibilities include performance monitoring and process improvement.
Responsibilities:
- Assist with purchase recovery and monitor performance of e-commerce and financial services partners;
- Monitor overall e-commerce performance using key metrics (KPIs);
- Analyze trends, competitors, and the market to identify the best business opportunities aligned with company strategy;
- Support partners on how Méliuz works;
- Produce reports and insights on area processes;
- Propose and implement improvements to these processes;
- Track the team's key metrics;
- Interact with a variety of e-commerce and financial services partners.
Requirements:
- Be a person with disabilities (PCD) and provide a medical certificate;
- Bachelor's degree completed or in progress, preferably in data-related fields, engineering, or business/administration;
- Intermediate or advanced skills in Excel and/or Google Sheets;
- Interest in technology, innovation, and applied artificial intelligence;
- Knowledge of SQL and databases;
- Knowledge of applying Artificial Intelligence (AI) to processes (e.g., Vibe Coding, n8n, Claude, etc.);
- Course or certification in process management.
Benefits:
- Meal/food allowance via Flash of R$60.00 per working day;
- Monthly remote work allowance of R$105.00;
- Bonus for achieving collective targets of up to four times the monthly salary;
- Health insurance with co-pay;
- Dental plan with no co-pay;
- Flexible working hours;
- Training subsidy;
- Double online cashback in the Méliuz app;
- Reimbursement assistance for office chair and desk;
- Exclusive discounts on leisure travel with OnHappy;
- Corporate partnership with Sesc;
- Transportation voucher (vale-transporte);
- Extended maternity/paternity leave;
- Childcare assistance;
- Bereavement assistance / Life insurance.
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