Intern – Operations Center, Public Agency Support
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Job Description
Intern in operations at CIEE assisting public organizations with client management and data updates. Responsibilities include guiding inquiries and supporting database accuracy in a remote environment.
Responsibilities:
- Update client records;
- Register data for internship programs, keeping the database up to date;
- Direct people to the appropriate pages on the Portal according to the services requested;
- Clarify clients’ questions about products and services;
- Handle inquiries and register new clients;
- Assist with maintaining the customer database (client registration);
- Provide technical information and promotion of products;
- Respond to clients via email, phone and WhatsApp with information about procedures.
Requirements:
- Currently enrolled in a bachelor’s program in Business Administration, Marketing (Technologist), Human Resources Management, Advertising, or a related field;
- Basic knowledge of Microsoft Office and/or G Suite and ease with computerized systems;
- Strong verbal and written communication skills and the ability to focus on detailed tasks;
- Must have at least one year remaining until graduation to be eligible to intern.
Benefits:
- 🍽️ iFood Benefits – meal allowance to support quality meals throughout your day;
- 🏡 Home office allowance – support to set up a more functional remote workspace;
- 🧠 Physical health care (Wellhub) and mental health care (Wellz) – support for overall well-being;
- 🎓 Corporate University – ongoing learning and development opportunities;
- 📚 Access to a library – to expand your knowledge and explore new ideas;
- 🎭 SESC membership – access to cultural, leisure and quality-of-life activities;
- 13th stipend – monthly internship allowance with an additional year-end payment.
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