Junior Appraisal Coordinator
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Job Description
Jr. Appraisal Coordinator managing FHA and VA mortgage appraisal orders for CrossCountry Mortgage. Coordinating appraisers, vendors, payments, reports, and loan-team support during Pacific Time hours.
Responsibilities:
- Manage and prioritize a caseload of appraisal orders
- Assist with ordering appraisals through Mercury Network and assign requests to qualified appraisers within established time frames
- Maintain workflow efficiency through Encompass and Mercury Network
- Process payments according to company and department policies and processes
- Maintain reports tracking appraisal assignments from order date through final completion
- Communicate with appraisers and AMCs through Encompass and Mercury Network
- Reply to customer emails and confirm appointment scheduling
- Assist Processors, Underwriters, Loan Officers, and Loan Processors with appraisal ordering and condition-management tasks
- Explain product and service progress to customers while collaborating with vendors
- Perform other duties and special projects as assigned
Requirements:
- Experience with FHA and VA appraisal order placement
- Appraisal knowledge preferred
- Knowledge of industry-standard computer programs
- Excellent prioritization and time management skills
- Excellent analytical skills
- Excellent communication skills
- Ability to work Pacific Standard Time Zone working hours
Benefits:
- Competitive compensation plan
- Medical insurance
- Dental insurance
- Vision insurance
- 401K
- Company-provided short-term disability
- Employee assistance program
- Wellness program
- Robust benefits package
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