Kundenberater, Sales Agent
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Job Description
Kundenberater im türkischen Homeoffice für regiocom Customer Care, einen internationalen Call-Center-Dienstleister. Betreuung deutscher Telekommunikationskunden im technischen Inbound-Support und Vertrieb.
Responsibilities:
- Inbound First Level Support von Bestandskunden
- Technische Kundenbetreuung
- Bedarfsgerechte Produktberatung und Vertragsoptimierungen
- Erster Ansprechpartner für Kunden bei Fragen zu Produkten und Dienstleistungen
- Kundenanliegen souverän und empathisch lösen
- Durch herausragende Betreuung Kundenbindung und Kundenzufriedenheit steigern
- 100% Inbound für den deutschen Markt ohne Kaltakquise
Requirements:
- Erfahrung als Kundenberater im technischen Support mit Vertrieb
- Sehr gute Deutschkenntnisse auf C1-Level
- Sehr gute Internetleitung über LAN
- Ruhiger Arbeitsplatz im Haus
- Flexibilität
- Bereitschaft, maximal zweimal im Monat am Wochenende zu arbeiten, mit Ausgleichstagen unter der Woche
- Vertriebsstärke
Benefits:
- Unbefristeter Arbeitsvertrag von Anfang an
- Faire Vergütung mit Möglichkeit auf hohe zusätzliche Bonuszahlungen
- Intensive und voll bezahlte Schulung vor Ort in Alanya
- Anfahrtskosten sowie Übernachtungskosten für die Schulung werden 100% übernommen
- Begleitung durch fachliche Ansprechpartner, Trainer und Coaches
- Premium-Technikpaket
- Weiterbildung und Karrieremöglichkeiten mit der eigenen Personalentwicklungsabteilung im Hause
- Rahmenbedingungen zur Vereinbarkeit von Familie und Beruf
- Essensgeld und Internetgeld
- Private Krankenzusatzversicherung
- Ausgleichstage unter der Woche für Wochenendarbeit
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