Language Partner, Mandarin
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Job Description
Toast Language Partner supporting Mandarin-speaking restaurant sales customers remotely. Partnering with Account Executives on discovery calls, demonstrations, quotes, contracts, and onboarding transitions.
Responsibilities:
- Partner with SMB Account Executives on opportunities requiring language-specific support
- Join live discovery calls and product demonstrations in the customer’s preferred language
- Support deal progression by assisting with communication, clarity, and next steps
- Review and support quotes and contracts in the customer’s preferred language
- Help ensure a smooth transition to onboarding when needed
- Collaborate with SMB AEs, Sales Leadership, and cross-functional partners
- Communicate with Spanish-speaking customers and prospective customers using Spanish, while using English primarily with Toast employees
- Conduct calls, emails, product demonstrations, quote reviews, and contract delivery throughout the sales process
Requirements:
- Fluency in both oral and written English and Mandarin is required
- Prior Sales experience preferred
- Ability to work in a fast-paced environment
- An entrepreneurial and feedback driven mindset
- Toast will not sponsor applicants for work visas for this role
Benefits:
- Uncapped commissions
- Benefits and equity (if eligible)
- Competitive compensation and benefits programs
- Flexibility to meet changing needs
- Reasonable accommodations during the hiring process
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