Lead Director – Agile Practice Management
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Job Description
Lead Director managing CVS Health's ABX (Advanced Business Transformation) program across multiple domains. Drive enterprise transformation by aligning teams and delivering measurable outcomes.
Responsibilities:
- Lead enterprise delivery and integration of complex, cross-functional initiatives within the ABX (Advanced Business Transformation) program
- Drive frequent communication and proactive alignment activities with a broad spectrum of executive sponsors, business partners, technology, and operational stakeholders across the enterprise
- Align business, technology, and operational teams to ensure delivery of strategic program objectives and enterprise transformation goals
- Own execution of multi-domain projects, driving measurable business outcomes and value for key stakeholders
- Manage multi-million dollar program budgets and directly oversee 6–8 Senior Managers accountable for major ABX focus areas
- Identify, assess, and mitigate program risks and issues, ensuring timely resolution and sustained delivery momentum
- Establish and monitor program metrics and reporting standards to enable visibility, accountability, and continuous improvement
- Drive collaboration and alignment among executive sponsors, business partners, and delivery organizations to remove barriers and accelerate results
- Develop talent through coaching, mentoring, and succession planning to build high-performing, future-ready teams
- Ensure adherence to governance, compliance, and regulatory standards across all ABX initiatives
Requirements:
- 10+ years of progressive experience in program management, enterprise delivery, or large-scale operations
- 3–5+ years in a formal leadership role managing direct reports
- Demonstrated success leading cross-functional programs or enterprise initiatives in a highly matrixed environment
- Experience overseeing substantial program budgets and resource management (multi-million-dollar scale)
- Exceptional communication (verbal and written), collaboration, and stakeholder engagement skills, with experience influencing executive and functional leaders
- Proven track record of delivering measurable business outcomes and driving transformation across multiple domains or lines of business
- Strong leadership skills with ability to develop, coach, and inspire high-performing, future-ready teams
- Expertise in risk management, problem solving, and navigating organizational complexity
- Proven ability to implement and sustain agile practices in cross-functional teams
- Agile (e.g., SM, RTE, SPC), PMP, or equivalent certifications
Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- Wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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