Lead Product Manager
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Job Description
Lead Product Manager driving WEX benefits administration and enterprise identity products. Owning strategy, Agile delivery, stakeholder alignment, and measurable product growth.
Responsibilities:
- Evaluate business opportunities to define and optimize the product portfolio
- Analyze targeted markets, market trends, new technology, customer business issues, and the competitive environment
- Apply knowledge of company product capabilities and service offerings to create and expand product and solution alternatives
- Work closely with product development to create products
- Validate early product definitions with customers
- Formulate product strategies and identify new product opportunities
- Develop project plans addressing customer needs and expanding market share
- Lead cross-functional execution and strategy for core benefits administration and enterprise identity/login experiences
- Write epics, define user stories, unblock development teams, and manage backlogs
- Optimize user journeys and improve end-user experience
- Own product vertical success, ROI, margin gain, and cost/benefit analysis
- Manage roadmap prioritization and trade-offs among core innovation, custom client requests, and operational support
- Host Customer Advisory Boards and anticipate unstated customer needs
- Align matrixed stakeholders from ideation through launch
- Communicate product strategy through storytelling and public speaking
- Measure product success using usage, adoption, and financial metrics
Requirements:
- 8+ years of senior digital product management experience
- Experience spanning consumer-facing (B2C) and client-facing (B2B) SaaS, Web, and Mobile applications
- Direct experience in Benefits Administration or the broader Health and Benefits space
- Proven track record operating within matrixed, large enterprise environments supporting diverse client segments
- Bachelor’s degree or higher required
- Deep knowledge of Agile delivery
- Experience writing epics, defining user stories, unblocking development teams, and managing backlogs
- Daily expertise with modern product tools such as Jira and Confluence
- Experience leveraging AI tools to accelerate work
- Strong focus on user-centered design and optimizing user journeys
- Strategic ownership of product success, ROI, margin gain, and cost/benefit analysis
- Experience with roadmap prioritization, technical delivery, go-to-market, and resource allocation
- Proven experience hosting Customer Advisory Boards (CABs)
- Ability to align matrixed stakeholders across Security, Compliance, Operations, Legal, Client Services, and Commercial & Strategy
- Exceptional storytelling and public speaking skills
- Track record measuring product success through usage, adoption, and financial metrics
- Proactive, adaptable, hands-on approach in a fluid, startup-like environment
Benefits:
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- Quarterly or annual bonus eligibility for non-sales roles
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