Lead Quality Assurance Analyst
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Job Description
Lead QA Analyst shaping quality practices for Warner Bros. Games’ new online multiplayer RPG. Improving testing coverage through tooling, simulation, telemetry, and data-informed strategies.
Responsibilities:
- Partner with production, engineering, design, and QA teams to define testing strategies, quality goals, and risk management plans
- Champion modern quality practices that improve coverage and accelerate feedback
- Identify improvements through tooling, workflow enhancements, simulation, and data-informed validation
- Develop and maintain quality plans balancing hands-on testing, system validation, player evaluation, and scalable methodologies
- Test gameplay systems, progression, inventory, persistence, multiplayer, social systems, UI flows, stability, and performance
- Collaborate with engineers to improve test coverage, build verification, testing utilities, simulation tools, and quality workflows
- Define player simulation approaches for multiplayer, progression, persistence, social interactions, and large-scale gameplay
- Leverage telemetry, gameplay data, crash reporting, and quality metrics to assess trends and risk
- Create bug reports, support triage, verify fixes, and communicate player impact and root causes
- Develop testing approaches for interconnected online systems and live-service functionality
- Guide internal and external QA contributors on priorities, feature intent, expected behavior, and reporting standards
- Evaluate emerging tools, technologies, methodologies, and quality practices
- Advocate for players through actionable feedback on usability, accessibility, progression, multiplayer, and overall game quality
Requirements:
- 5+ years of professional QA experience within game development
- Proven experience testing complex gameplay systems and collaborating with multidisciplinary development teams
- Strong understanding of modern quality assurance practices and scalable testing methodologies
- Experience developing testing strategies for complex and interconnected gameplay systems
- Demonstrated ability to improve quality outcomes through tooling, telemetry, simulation, process improvement, data analysis, or other innovative approaches
- Strong understanding of risk assessment and value-focused testing
- Experience evaluating gameplay from player-experience and system-behavior perspectives
- Expertise in bug writing, issue investigation, regression testing, and quality tracking using Jira, TestRail, or similar platforms
- Strong understanding of the game development lifecycle from prototyping through release and live operations
- Experience with Unreal Engine, Unity, or similar game development environments
- Technical aptitude with development tools, telemetry systems, debug environments, and diagnostic workflows
- Ability to communicate quality risks, priorities, and player impact across disciplines
- Strong organizational, critical thinking, and problem-solving abilities
- Excellent written and verbal communication skills
- Passion for games and multiplayer experiences
Benefits:
- Career-defining opportunities
- Thoughtfully curated benefits
- Tools to explore and grow into your best self
- Disability adjustments or accommodations during the job application and/or recruitment process
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