Lead Salesforce Developer
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Job Description
Lead Salesforce Developer for Production Support ensuring stability and performance of Salesforce platform. Collaborating with teams to resolve complex issues and drive improvements.
Responsibilities:
- Act as the primary technical escalation for Salesforce production issues (P1/P2).
- Lead incident triage, troubleshooting, and root‑cause analysis.
- Resolve complex issues across Apex, LWC, Flows, integrations, security, and data.
- Partner with Systems, Integration, and Security teams on cross‑platform issues.
- Support releases, hotfixes, and production changes.
- Identify trends in support tickets and drive platform improvements.
- Mentor developers and support engineers on best practices.
- Perform Salesforce administration tasks including: Managing profiles, permission sets, roles, and sharing rules Supporting user access, troubleshooting permissions, and license usage
Requirements:
- 8+ years of Salesforce experience, including production support.
- Strong hands‑on experience with Apex, LWC, Flows, and Salesforce security.
- Experience supporting integrations and enterprise Salesforce environments.
- Proven ability to lead incident triage and Root Cause Analysis efforts.
- Excellent communication and problem‑solving skills.
- Salesforce Administrator or Developer certification preferred.
Benefits:
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
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