Legal Operations Coordinator
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Job Description
Legal Operations Coordinator supporting customer/vendor onboarding, contract negotiation, and export compliance. Helping global technology and cybersecurity provider scale reseller operations.
Responsibilities:
- Gather technical and environmental information during customer intake, including current infrastructure details, delivery requirements, and site-readiness data
- Work with Sales and Engineering to ensure discovery is complete before handoff to delivery
- Verify account details, contacts, shipping information, and payment terms for new engagements
- Coordinate with Finance on credit terms and payment timelines before order fulfillment
- Run the deal intake checklist and flag non-standard liability terms, jurisdictional requirements, government/SLED compliance obligations, or unusual engagements
- Set expectations with customers and internal stakeholders on onboarding timelines, documentation requirements, and delivery prerequisites
- Support vendor onboarding governance and ensure new OEM and partner relationships follow internal approval workflows
- Conduct initial review of partner and vendor agreements and flag non-standard terms for Corporate Counsel
- Maintain the partner agreement tracker across OEM and distributor relationships
- Coordinate export compliance for international hardware shipments
- Verify ECCN classifications, conduct restricted party screening, and gather required end-use certifications
- Track country-specific import documentation requirements and manage ATA Carnet records
- Escalate shipments requiring BIS export or re-export licenses to Corporate Counsel
- Review, redline, and negotiate NDAs and Statements of Work
- Manage NDA and SOW lifecycles from intake through execution, including amendments and renewals
- Track expiration dates, renewal windows, and amendment requests
- Confirm signed SOWs are in place before delivery activity begins
- Escalate non-standard contract terms outside playbook authority to Corporate Counsel
- Maintain accurate contract records in the contract repository
Requirements:
- 1-3 years of experience in contract administration, sales operations, vendor management, or a similar operational role at a VAR, IT solutions provider, or managed services company
- Familiarity with the channel model, OEM partner programs (Dell, Cisco, Palo Alto, Broadcom, etc.) and technology reseller workflows
- Strong organizational skills with the ability to manage multiple concurrent onboarding and contract processes
- Excellent written and verbal communication skills
- Direct experience at a VAR or IT solutions provider in the Dell, Arrow, or TD Synnex ecosystem (preferred)
- Exposure to EAR/ITAR export compliance, ECCN classifications, or international hardware logistics (preferred)
- Experience with government/SLED procurement requirements and contract vehicles (NASPO, OMNIA, NCPA) (preferred)
- Bachelor's degree or equivalent experience
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) retirement plan with company match (annual dollar cap applied)
- Flexible time off plan
- 15 paid holidays
- Sick leave (amount varies by state requirements and is at least the minimum required by any state)
- Short-term and long-term disability
- Life insurance
- Paid parental leave
- Equal Opportunity and Affirmative Action Employer
- Reasonable accommodations throughout the hiring process
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