Luxury Destination Specialist – Europe
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Job Description
Luxury Destination Specialist managing bespoke European travel itineraries for clients of partner travel agencies. Fostering relationships and exceeding sales targets with a focus on luxury travel.
Responsibilities:
- Act as the primary point of contact for our partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.
- Utilize persuasive skills and strong closing techniques to convert leads into bookings.
- Create bespoke luxury travel itineraries tailored to the client's preferences, ensuring a seamless and unforgettable travel experience.
- Exhibit strong drive and motivation to handle a high volume of leads and consistently exceed targeted goals.
- Proactively address client inquiries, resolve complaints, and manage any issues that arise during the booking and travel process, ensuring availability to clients at all times.
- Continuously build and strengthen relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support, encouraging repeat bookings.
- Maintain accurate and detailed records of client interactions, travel preferences, and bookings using our internal CRM system.
- Stay up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations to clients.
Requirements:
- Must be an experienced Travel Agent, specializing in booking European itineraries, with 3+ years of proven sales success (Europe must be your passion!)
- Have a basic understanding of Margins vs Markups
- Excellent problem-solving abilities to overcome challenges and ensure client satisfaction.
- Strong relationship-based sales skills, with a track record of exceeding sales targets.
- Exceptional organizational and time-management abilities to handle multiple tasks and prioritize effectively.
- A keen eye for detail and the ability to provide personalized recommendations based on client preferences.
- Proficient computer skills, including experience with CRM systems and travel reservation software.
- Ability to work independently and as part of a team, demonstrating self-motivation and initiative.
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