Manager, Commercial Sales
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Job Description
Commercial Sales Manager driving customer acquisition, cross-selling, and strategic partnerships for a logistics and forwarding company. Managing complex negotiations, key accounts, and sales growth across Europe.
Responsibilities:
- Drive new customer acquisition by identifying, developing, and securing long-term commercial partnerships within the assigned market
- Develop and execute sales strategies supporting new business growth
- Identify new business opportunities and expand the customer portfolio
- Promote and cross-sell the company's full range of services to new and existing customers
- Build and maintain executive-level customer relationships
- Lead complex commercial negotiations and conclude compliant agreements
- Analyze market trends, customer needs, and competitive landscape
- Manage the sales pipeline using CRM and sales analytics, including forecasting and opportunity management
- Collaborate with Commercial, Operations, ULD Management, and cross-functional teams to develop customer solutions
- Conduct customer business reviews and expand relationships through additional services and long-term partnerships
- Represent the company at customer meetings, industry events, and trade shows
- Improve commercial processes, sales tools, and best practices
- Coach and support colleagues by sharing market knowledge, commercial insights, and best practices
- Perform other duties as assigned
Requirements:
- A degree or equivalent qualification, ideally in business administration, sales, marketing or logistics
- Minimum 5 years of international commercial sales/business development experience in logistics, transport, or forwarding industry
- Proven track record of closing large deals
- Customer centricity and relationship management skills
- Ability to manage strategic key accounts
- Commercial and sales acumen
- Contract management and negotiation skills
- Strategic, innovative, and analytical thinking skills
- Leadership, teamwork, cross-functional collaboration, and communication skills
- Adaptability and result-orientation
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
- Proficient use of CRM tools
- Fluent written and spoken English
- Willingness and ability to travel frequently
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