Manager, Talent Sourcing and Operations
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Job Description
Talent sourcing and operations manager leading Upstream Rehabilitation’s hiring infrastructure for nationwide outpatient therapy services. Managing sourcers, recruiting technology, analytics, pipelines, and scalable processes.
Responsibilities:
- Lead, coach, and develop a team of Talent Sourcers focused on building high-quality candidate pipelines
- Design and execute scalable sourcing strategies with performance expectations and metrics
- Foster continuous improvement through coaching, training, knowledge sharing, and best-practice adoption
- Evaluate recruiting workflows and implement process improvements
- Develop, maintain, and drive adoption of Talent Acquisition SOPs, documentation, and operational standards
- Identify and implement automation opportunities to improve recruiter productivity and candidate experience
- Build dashboards and reporting on sourcing performance, pipeline health, funnel conversion, recruiter productivity, and hiring outcomes
- Monitor CRM campaign performance, source effectiveness, and talent market trends
- Partner with Marketing on employer branding initiatives, talent communities, and CRM campaigns
- Build and maintain proactive talent pipelines for priority and hard-to-fill roles
- Oversee lead generation across CRM campaigns, events, referrals, and direct sourcing
- Serve as a subject matter expert on ATS, CRM, and sourcing technologies
- Create and maintain user guides, playbooks, and training resources
- Perform other projects and duties as assigned
Requirements:
- 5+ years of progressive experience in Talent Acquisition, Recruiting Operations, Sourcing, or a related field
- 3+ years of experience leading recruiting, sourcing, or talent acquisition teams
- Hands-on experience administering and optimizing an ATS and CRM, including workflows, reporting, and data management
- Experience managing recruiting data, ensuring data integrity, and producing recruiting analytics and dashboards
- Experience developing recruiting processes, SOPs, and scalable operational workflows
- Demonstrated ability to coach, develop, and lead high-performing sourcing or recruiting teams
- Experience partnering cross-functionally with HR, IT, Marketing, and business leaders
- Strong analytical, organizational, communication, and project management skills
- Advanced proficiency in Excel and recruiting reporting tools
- Experience supporting healthcare recruiting or multi-site, high-volume organizations
- Experience with Greenhouse, iCIMS, or other enterprise ATS and CRM platforms
- Experience implementing recruiting technology, integrations, or automation initiatives
- Experience with sourcing platforms such as LinkedIn Recruiter, SeekOut, HireEZ, or similar tools
- Experience building talent communities, CRM campaigns, and proactive sourcing strategies
- Experience leading organizational change, system implementations, or process improvement initiatives
- Master's degree in Human Resources, Business Administration, or a related field is listed as a nice-to-have
- Professional certifications such as SHRM-CP/SHRM-SCP, PHR/SPHR, AIRS, or CIR are listed as nice-to-haves
Benefits:
- The chance to directly shape our organization’s growth by hiring the talent that drives our mission
- Opportunities to stretch your skills
- A collaborative team environment where your ideas are valued
- Competitive compensation
- Comprehensive benefits
- Ongoing professional development
- Annual paid Charity Day
- 100% employer paid medical health insurance premium option available
- Dental and Vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Supportive team and leadership invested in your success
- Leadership development programs
- Ongoing education
- Professional growth opportunities
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