Manual QA Engineer – Frontline Feature & Support Testing
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Job Description
Manual QA Engineer testing fintech features, workflows, integrations, and customer issues remotely. Validating data and documents while supporting hot fixes, patches, and feature demos.
Responsibilities:
- Execute manual testing
- Create high-quality test cases, including test plans and traceability
- Validate backend data using SQL Server Management Studio
- Validate file integrations using internal tools
- Capture evidence and defects using internal tools
- Perform exploratory, feature, regression, UAT, and workflow validation testing across distributed systems
- Validate document outputs and compliance workflows using Azure Document Intelligence
- Reproduce and validate customer issues
- Coordinate with automation engineers to develop and review tests
- Provide frontline support for hot fixes and patches
- Demo new features and fixes to Compliance, Customer, or Product teams
Requirements:
- Strong manual testing experience
- Excellent attention to detail
- Ability to test complex workflows
- Desire to learn automation with AI tooling
- Mortgage/FinTech experience is nice to have
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