Mechanical Field Service Engineer, Apprentice
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Job Description
Mechanical Field Service Engineer, Apprentice at Mitsubishi Heavy Industries assisting with installation and maintenance of corrugating machinery. Hands-on role developing technical skills under experienced engineers.
Responsibilities:
- Assist Field Service Engineers in responding to customer support requests.
- Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machines.
- Support disassembly, inspection, and repair processes under supervision.
- Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders.
- Participate in the setup and installation of new equipment, including coordination with riggers and millwrights.
- Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation.
- Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities.
- Assist in documenting service activities, including photos and detailed descriptions of work performed.
- Report equipment issues, material needs, or safety concerns to supervising technicians or management.
- Engage in structured learning activities, including technical training modules and performance evaluations.
- Support operations as needed to maintain workflow and meet schedules and quality standards.
- Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy.
- Prepare and submit documentation for invoicing and expenses per established procedures.
Requirements:
- High school diploma or equivalent required
- Minimum of one (1) year of hands-on mechanical experience, such as Diesel Mechanic, Automotive Mechanic, Heavy Equipment Technician, or similar position
- Basic understanding of mechanical systems, hydraulics, and industrial equipment.
- Experience with basic mechanical troubleshooting, fluid systems, and equipment repair.
- Strong mechanical aptitude with the ability to diagnose and repair mechanical systems.
- Ability to read and interpret mechanical drawings, schematics, and service manuals.
- Technical school, vocational training, or military training in mechanical, automotive, diesel, or industrial maintenance preferred.
- ASE certifications or equivalent mechanical certifications.
Benefits:
- Excellent Wellness Benefits (Medical, Dental, Vision & 401K Matching)
- Company-provided STD and LTD
- Parental Leave
- Company-Provided Life Insurance and AD&D
- Paid time off: vacation, sick leave (granted at the beginning of the year).
- 15 holidays
- Tuition Reimbursement Program
- Behavioral health support
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