Medical Assistant Coordinator, Per Diem
Posted 5ds ago
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Job Description
Medical Assistant Coordinator responsible for assisting telehealth patients and providers. Handling calls, insurance verifications, and supporting patient documentation in a medical setting.
Responsibilities:
- Assists providers and patients by discussing Telehealth services with patients.
- Demonstrates ability to tactfully handle difficult situations, while maintaining a positive attitude.
- Managing incoming calls and providing necessary information.
- Provide and gather patient’s medical documentation as instructed by provider.
- Verification of insurance eligibility/coverage and obtaining necessary pre-certifications/authorizations when applicable.
- Work closely and provide follow up with off-site staff members as needed.
- Scheduling and/or prescheduling patient appointments.
- Develop a working knowledge of Telehealth applications.
- Use Electronic Health Record software to assist clinicians in all clinical observations/information.
- Technology troubleshooting (general knowledge of WIFI, internet connectivity). Live support provided as needed.
- Accurately sets up new patient record via Care Connect.
- Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by the departmental policy.
Requirements:
- AAS in Medical Assisting preferred
- One to two years of experience in a medical setting or equivalent combination of education and experience
- Intermediate computer/technology skills
- Medical terminology.
