National Sales Manager
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Job Description
National Sales Manager generating customer relationships and closing sales opportunities for Syfan. Collaborating across teams to optimize sales performance and report on results with a logistical focus.
Responsibilities:
- Develops and maintain customer relationships
- Identify, generate, pursue, and close new sales opportunities
- Assess business opportunities and prospect requirements to solve challenges through a sales solution approach to outsourced/managed transportation services
- Through an in-depth understanding of the industry and the customer market segment, apply appropriate sales techniques to close on new business opportunities
- Apply multi-tier approach to sales activities including telephone calls, face to face meetings, prospecting, qualifying, lead generation, cold calling, etc.
- Monitors, follows up with, and assists customer sales representatives with new leads on business opportunities
- Conducts regular cold calls toward mining for potential business opportunities
- Establishes and grows new business opportunities
- Quotes customers on new lanes as requested or required
- Conducts sales trips as required and/or when warranted to visit customer prospects
- Design and present sales presentations
- Coordinates and works closely with the VP of Business Development
- Collaborates closely with Operations Management to support sales operations as needed
- Assists Operations Management in establishing performance goals
- Provides support to the Operations Management by covering function responsibilities when necessary
- Collaborates with operations managers in effectively onboarding and distributing new business to appropriate customer service representatives
- Collaborates in rehabilitating existing sales accounts as needed
- Collaborates with operations managers, rate analyst, customer and carrier sales representatives during bidding to validate rating process
- Collaborates with operations managers when needed to establish and implement effective operational procedures
- Identify problems and potential issues before they happen
- When needed, books available freight in a cost effective manner
- Collaborates in resolving billing issues
- Monitors customer score cards and meet customer performance metrics
- Develops, analyzes and runs sales reports in sharing information with operations managers to measure and maintain sales performance and growth
- Accessible by cell phone and email after hours and weekends
- Communicates observed performance issues to operations managers
Requirements:
- Transportation experience and Book Of Business required to qualify for position
- High-energy, positive attitude
- Organizational and scheduling skills
- Advance knowledge of MS Word, Excel, Power Point, and Outlook
- Exceptional customer service
- Strong cross-functional understanding and ability to work with counterparts across company
- Strong understanding of logistics processes and theory application
- Extensive knowledge of business sales reports
- Ability to multitask in a high call environment
- Ability to prioritize work and meet deadlines
- Strong negotiation skills
- Ability to work in high-stress situations
- Strong problem solving skills
- Ability to handle multiple simultaneous projects
- Strong interpersonal and collaborative skills
- Ability to lead and direct multi-functional teams
- Self-motivated
Benefits:
- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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