Network Engineer I
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Job Description
Network Engineer I supporting Air Methods’ mission-critical healthcare aviation infrastructure. Troubleshooting enterprise networks, security, servers, storage, backup, and virtual environments.
Responsibilities:
- Support and troubleshoot routing and switching enterprise technologies in complex networking environments, including WAN routing, LAN switching, and VoIP
- Assist with administration of firewalling, multi-layer VPN technologies, IPS, ACLs, and security best practices
- Configure, manage, and maintain file servers, storage, backup, and virtual environments under the direction of the Infrastructure Engineering Manager
- Maintain and support systems in a 24x7, large, distributed, mission-critical environment across data centers and helicopter EMS bases around the U.S.
- Monitor the health of servers, virus protection, backups, and data centers
- Participate in projects to deploy new technologies or upgrade existing infrastructure
- Provide administration and escalated technical support for existing technologies, working with outside support services as required
- Document systems and follow change management processes
- Participate in establishing policies, procedures, training plans, and disaster recovery processes for network resource administration
- Interface with vendors and consultants to coordinate product and service delivery
- Escalate problems and issues to the Infrastructure Engineering Manager or company leadership
- Perform other duties as assigned
Requirements:
- Bachelor’s degree (BS) from a four-year college or university in Computer Science or related field and one to three years’ related experience and/or training; or equivalent combination of education and experience
- Large scale Citrix XenApp farm experience preferred
- EMC CLARiiON CX4/CX3 SAN management experience preferred
- Data Domain, Avamar, RecoverPoint, and deduplication technologies experience preferred
- Working knowledge of HIPAA and Sarbanes-Oxley (SOX) regulations relative to information security and assurance
- Ability to work a flexible schedule including a 24/7 on-call schedule
- Proficient with Microsoft Suite, including Word, Excel, PowerPoint, and Outlook
- Microsoft server background required, including Windows, Exchange, SQL, SharePoint, and OCS
- Windows System Administration (Windows 2008/2012)
- VMware experience
- Cisco UCS experience
- Windows Desktop build and administration
- IP protocol and stack knowledge
- DHCP and DNS knowledge
- Active Directory administration including GPOs
- MCSE certification preferred, or MCSA and/or MTA leading to MCSE
- VCAP/VCP certification a plus
- CCEA or CCAA certification a plus
- Regular scheduled attendance
- 0% travel
Benefits:
- Regular full-time employment
- Reasonable accommodations for disabled employees
- EEO/AA employer protections
- Protected veteran and disability protections
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