Onboarding Operations Specialist – APAC
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Job Description
Onboarding Operations Specialist improving compliant employee onboarding for Remote’s global employment platform. Managing contracts, data, compliance, and automation across APAC operations.
Responsibilities:
- Enhance the onboarding journey for clients' new employees across the globe
- Report to the Manager, Onboarding Operations
- Manage onboarding for new employees, focusing on compliance and seamless documentation
- Verify and prepare employment packages
- Own the end-to-end employee onboarding lifecycle and meet operational requirements
- Address employee queries throughout the onboarding process
- Collaborate with Mobility, Benefits, Lifecycle, and Payroll teams
- Improve the onboarding experience and anticipate evolving needs
- Manage and maintain employee data accurately, securely, and confidentially
- Contribute to reporting, audits, and data integrity projects
- Identify and champion automation opportunities to streamline onboarding and improve efficiency and scalability
Requirements:
- Strong background in operational roles
- Solid understanding of people operations, with experience in employment and legal contracting
- Proficiency in handling employment contracts and similar legally binding documents, particularly within HR or people management
- Experience in fast-paced, cross-functional settings, ideally within startups or high-growth companies
- High proficiency in written and spoken English at business level
- Keen eye for detail and clarity in documentation and communication
- Skilled in using collaboration tools for asynchronous work and able to learn evolving systems
- Able to work autonomously and within an international, fast-paced, remote team while balancing multiple priorities
- Open to flexible hours to support global needs as required
- Exposure to Notion, Slack, Zendesk, and Google Workspace (G-Suite) or similar
- Skilled in organising, maintaining, and updating knowledge and content resources
- Strong automation and AI capabilities and AI fluency
Benefits:
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- stock options
- home office budget & IT equipment
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