Operations Assistant
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Operations Assistant supporting AJ Media’s ecommerce brand portfolio. Managing Shopify listings, merchant documentation, launch checklists, QA tracking, and SOP maintenance.
Responsibilities:
- Purchase domains and set up brand-level administrative tasks as instructed
- Gather, organize, and prepare documentation for merchant account applications
- Maintain and update brand setup and compliance checklists
- Set up helpdesk/ticketing infrastructure using established categories, auto-responses, and escalation rules
- Assemble and organize 3PL agreement and returns paperwork and route it to the Supply Chain Manager as needed
- Execute Shopify store setup tasks, including product listing entry, pricing updates, and collections setup
- Track platform integration checklist status for payment gateways, email marketing tools, review apps, analytics, and fulfillment
- Run pre-launch QA checklists and log results for checkout flows, order confirmation triggers, mobile performance, and pixel/analytics firing
- Escalate launch failures to the COO; not authorized to sign off on go-live
- Update and maintain launch SOP documents
- Support the COO with administrative work for merchant setup and site launch coordination across AJ Media's ecommerce brand portfolio
Requirements:
- 1-3 years of administrative, project-coordination, or ecommerce support experience
- Highly detail-oriented and organized, comfortable following checklists precisely and without dropping items
- Basic familiarity with Shopify at a listing/content-entry level, not developer level
- Comfortable with spreadsheets, trackers, and basic dashboard monitoring
- Clear written communication for coordinating with vendors, developers, and internal team members
- Comfortable working with structured guidance and defined checklists; able to work autonomously
- Exposure to merchant account or payment processor documentation preferred
- Familiarity with Shopify, Klaviyo, Gorgias, AirCall, and CheckoutChamp preferred
- Experience supporting multiple brands or entities simultaneously preferred
Benefits:
- Competitive Salary
- Rapid Advancement: Fast-track growth opportunities as you prove your ability to scale campaigns.
- Work with a fast-moving, results-obsessed team building category-defining brands
- 100% remote — work from wherever you do your best work
- Paid leaves
- Allowances
- HMO
- Access to training, playbooks, and mentorship from experienced ecommerce operators
Similar Jobs
Manager, WFM Operations
Coinbase manager transforming fintech Customer Experience workforce planning through AI-informed capacity, forecasting, and cost modeling. Leading cross-functional resourcing, regulatory readiness, and automation strategy.
PBM Operations Associate
PBM Operations Associate configuring and testing pharmacy benefits for Rightway’s healthcare navigation platform. Maintaining claims rules, documentation, and data operations across client implementations.
Fraud Operations Manager
Fraud Operations Manager leading investigations, risk strategy, and analyst development at Stripe. Improving fraud operations for a financial infrastructure platform serving businesses worldwide.
Senior Agent, Tier II – Customer Operations
Senior customer operations agent resolving escalated billing, payment, and subscription issues for Perch Energy’s community solar customers. Managing Tier II cases and cross-functional resolutions.
Compliance Operations Analyst
Compliance Operations Analyst supporting RemotePass, a global employment and payments platform. Reviewing KYC/KYB documents, sanctions checks, contractor identities, and payment-risk issues.
Compliance Operations Lead
Compliance Operations Lead overseeing complex KYB, KYC, AML, sanctions, and transaction-monitoring cases. Strengthening compliance operations for RemotePass, a global employment and payments platform.
AI-Savvy Project & Operations Manager
AI-savvy project and operations manager owning cross-functional projects for a Cyprus-based family office. Driving launches, systems, financial control, marketing oversight, and recruiting.
Pasante de Operaciones, Preprofesional
Pasante de Operaciones apoyando procesos administrativos, oficinas y proveedores de The Nature Conservancy en Perú. Adquiriendo experiencia práctica en una organización ambiental global.
DTC eCommerce Operations Manager
DTC eCommerce Operations Manager scaling a fast-growing health and wellness brand. Building SOPs, improving workflows, and coordinating fulfillment, supply chain, recruiting, and reporting.
Payment Operations Manager
Payment Operations Manager optimizing payment methods, integrations, balances, and reporting for Growe, an iGaming and entertainment business advisory group.
Finance and Operations Specialist
Part-time Finance and Operations Specialist managing bookkeeping, billing, and reconciliations for Amazon brands. Supporting financial reporting and process improvements across agency and e-commerce operations.
Corporate Legal Operations Specialist
Legal Operations Specialist managing e-billing, matter management, invoices, and legal spend reporting at S&P Global. Supporting law firms, Finance, Procurement, and legal technology initiatives.
Service & Operations Manager
Service and Operations Manager coordinating scheduling, quotes, suppliers, technicians, and customers for an Australian HVAC business. Fully remote from the Philippines during Australian business hours.
Head of Operations
Head of Operations scaling THE/STUDIO’s global custom manufacturing platform. Optimizing factories, customer experience, AI-enabled workflows, and distributed teams.
Manufacturing Operations Reviewer
Manufacturing professionals auditing AI-generated work products for Mercor, which trains frontier AI models with human expertise. Reviewing task realism, technical accuracy, grading, and practitioner usability.
Senior Demand Operations Technology Administrator
Senior administrator managing Hyland’s marketing automation and Demand Operations platforms. Optimizing Marketo, Salesforce, Salesloft and AI workflows for scalable marketing operations.
Head of Strategy – Operations
Head of Strategy & Operations running Latitude’s payments fintech operating cadence, teams, and executive workstreams. Driving analysis and execution directly with the CEO.
Manager, Study Operations – Training and Development
Training and development manager preparing clinical research staff for cancer trial site launches. Building onboarding, competency, and operational-readiness programs for START’s oncology research network.
PX Operations Analyst
PX Operations Analyst managing HR transactions, employee records, audits, and service requests. Supporting PowerSchool’s cloud-based K-12 education software workforce operations.
PX Operations Analyst
PX Operations Analyst processing employee data, HR transactions, and service requests at PowerSchool, a cloud-based K-12 education software company. Supporting audits, onboarding, process improvements, and compliance materials.