Operations Center Intern

Posted 2hrs ago

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Job Description

Estagiário(a) de operações no CIEE, instituição que promove formação e inclusão de jovens no trabalho. Atendimento a estudantes e clientes, cadastros e suporte por canais digitais.

Responsibilities:

  • Assist students, educational institutions, and public agencies
  • Update customer records
  • Enter internship program data and keep the database up to date
  • Direct users to the appropriate Portal pages based on the services requested
  • Answer customer questions about products and services
  • Provide assistance to and register new customers
  • Assist with maintaining the customer database
  • Provide technical product information and promotion
  • Provide customer support by email, phone, and WhatsApp, answering questions about processes

Requirements:

  • Currently pursuing a bachelor’s degree in Business Administration, a Marketing Technology degree, Human Resources Management, Advertising and Marketing Communications, or a related field
  • Basic knowledge of Microsoft Office and/or G Suite
  • Comfortable working with computerized systems
  • Strong verbal and written communication skills
  • Ability and willingness to perform tasks requiring focus and concentration
  • Must have at least one year remaining before graduation and be available for an internship
  • Reside in Teresina, PI, or nearby area

Benefits:

  • Meal allowance
  • Life insurance
  • SESC membership
  • Home office allowance
  • Paid academic break
  • 13th internship stipend
  • Corporate University, offering courses and development tracks to CIEE employees
  • Corporate physical and digital library
  • Ongoing feedback from your manager, with opportunities to discuss your career and/or personal life in an open and trusting environment
  • Human-centered work culture that respects and values everyone while promoting diversity and inclusion
  • Collaborative environment with opportunities to propose ideas and help develop projects and initiatives
  • Internal events addressing topics of significant importance to society and promoting knowledge sharing