Outbound Sales Representative
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Job Description
Outbound sales representative generating leads and revenue for HealthFirst’s emergency preparedness and compliance solutions. Managing CRM pipelines, customer outreach, demonstrations, forecasts, and sales targets.
Responsibilities:
- Proactively identify and research potential opportunities within the customer base in target markets
- Follow up with sales qualified leads through nurture campaigns, emails, and other marketing-generated outreach
- Build and maintain a prospective-client pipeline using CRM tools
- Initiate conversations with potential clients to understand needs and present tailored emergency preparedness and compliance solutions
- Schedule and conduct meetings or product demonstrations
- Follow up on leads and respond to customer inquiries in a timely manner
- Stay knowledgeable about promotional programs and merchandising-marketing approaches
- Attend vendor product training sessions and participate in ongoing HealthFirst training
- Track sales activities and customer interactions in the CRM system
- Provide monthly pipeline forecasts and sales progress updates to the Sales Manager using Salesforce and other sales reporting tools
- Build and maintain relationships with potential and existing clients via phone, email, and video conferencing
- Serve as the main point of contact for customer sales activity and product support guidance
- Collaborate with sales and marketing teams to enhance customer experience
- Meet or exceed monthly, quarterly, and annual sales targets
- Prepare and deliver reports on outreach activities, lead generation, and sales performance
- Attend sales meetings, training programs, and conventions as required
Requirements:
- Typically 2 to 4 years of related professional experience in outbound sales, telemarketing, or a similar role
- Proven track record of meeting or exceeding sales quotas
- Excellent verbal and written communication skills
- Strong negotiation, persuasion, and interpersonal abilities
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite
- Ability to work independently and as part of a team in a fast-paced environment
- Strong selling, customer service and negotiation skills
- Good telephone etiquette and ability to handle a high volume of calls
- Ability to answer inquiries and resolve disputes
- Strong time management, prioritization, and deadline-management skills
- Exceptional attention to detail and commitment to accuracy
- Self-motivated, results-oriented mindset
- Strong organizational skills
- Ability to handle rejection and remain resilient
- Ability to multi-task
- Bachelor's degree in Business, Marketing, or a related field preferred
Benefits:
- Remote work environment
- Travel typically less than 10%
- Ongoing training for HealthFirst
- Vendor product training sessions
- Sales meetings, training programs and conventions
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