Partner Program Associate
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Job Description
Partner Program Associate supporting OpenSesame’s SaaS partner ecosystem. Managing partner operations, data, reporting, enablement, and workflow improvements remotely across the US.
Responsibilities:
- Support partner operations and maintain high-quality partner data
- Coordinate partner onboarding, communications, and enablement activities
- Administer the OpenSesame Certified program
- Prepare recurring partner reports and dashboards
- Support monthly Partner SPIFF administration
- Maintain SOPs, templates, documentation, and internal knowledge resources
- Own recurring partner operational processes with minimal oversight
- Identify automation opportunities and recommend process improvements
- Partner with Revenue Operations and Business Systems to streamline workflows
- Improve reporting, documentation, and self-service resources
- Support cross-functional partner initiatives and program launches
- Collaborate with Marketing, Finance, Business Systems, Product, Customer Success, and Partnerships
Requirements:
- Attention to detail
- Ability to work on multiple projects simultaneously
- Eagerness to learn and use new software systems
- Drive to constantly improve
- Motivation to support teammates
- Ability to complete operational tasks accurately
- Ability to maintain clean, up-to-date partner data
- Ability to manage recurring operational processes independently
- Ability to identify automation and process improvement opportunities
- Ability to collaborate cross-functionally
- Willingness to travel up to 15 days per year
- Ability to work with Salesforce, Euler PRM, Highspot, Asana, and partner tools
Benefits:
- Comprehensive medical coverage
- Dental coverage
- Vision coverage
- Flexible PTO
- 401(k) matching
- Incentive stock options
- Volunteer time off
- Employee Resource Groups
- Generous professional development program
- Dedicated annual time off for learning and growth
- Hands-on AI training with clear guardrails
- Remote-first work arrangement
- Mandatory all-company meetings several times a year
- Required team travel as necessary
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