Personal Lines Property & Casualty Insurance Broker – Customer Service
Posted 3ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Courtier en assurance aidant les clients avec leurs besoins en matière d'assurance. Fournit un service client exceptionnel et assure le suivi des renouvellements de police.
Responsibilities:
- Assist clients with their home and auto insurance needs
- Respond to coverage questions, provide personalized advice, and make policy changes
- Proactively contact clients regarding policy renewals
- Communicate effectively with clients by phone, email, and SMS
- Monitor personal performance and meet daily/weekly/monthly targets
- Maintain accurate records of client interactions
- Work closely with the customer service team
- Stay current on product knowledge and industry trends
- Progress to a senior role within our insurance team or a team lead position after your first two years with us
Requirements:
- Valid AMF (Autorité des marchés financiers) license
- Minimum 2 years of experience as a broker or agent
- At least 5 years of relevant customer service experience
- Proactive
- Strong problem-solving skills
- Strong verbal and written communication skills in French and English
- Fast learner with an interest in technology
Benefits:
- Competitive compensation with monthly bonus
- Up to 5 weeks of vacation per year
- 100% remote work or office located in downtown Montreal
- Work internationally up to 90 days per year
- Group benefits (health, dental, vision, etc.) and life insurance
- Unlimited sick and mental health days
- Paid parental leave (additional 4 months)
- Flexible start date (but the earlier, the better!)














