Pharmaceutical Sales – Neuroscience Specialist
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Job Description
Neuroscience pharmaceutical sales specialist engaging Cleveland-area healthcare providers for Otsuka. Driving product education, account pull-through, and local strategy through field-based customer engagement.
Responsibilities:
- Report directly to the Area Business Lead
- Coordinate with Medical, Market Access, and Patient Support colleagues under appropriate guidelines
- Serve as the primary point of contact for healthcare provider customers
- Conduct proactive outreach to healthcare providers regarding product access, on-label information, and established patient care guidance
- Engage customers through virtual and digital tools and direct them to other colleagues as needed
- Facilitate speaker programs
- Organize local provider groups to discuss experiences and outcomes with local and regional leaders
- Ensure customer requests are met and solicit feedback on engagement quality
- Collaborate compliantly with the ecosystem team to adjust targeting and call-point plans
- Use customer insights to inform local strategy and business goals
- Elevate opportunities, feedback, and local market insights to the Area Business Lead
- Analyze territory, competitive data, business reports, sales data, and promotional budgets to track progress and uncover opportunities
- Establish near-term priorities for the territory business plan
- Respond compliantly to competitive threats and opportunities
- Educate office staff on payer guidelines and reimbursement procedures
- Utilize promotional materials and internal support-team resources
- Overcome objections and influence prescribing habits during office calls
- Identify professional groups and network with potential key opinion leaders
- Build relationships with office and practice personnel
- Provide accurate information and follow through on account needs
- Deliver balanced office calls and sales presentations using approved marketing materials and technical references to help healthcare providers enhance patient outcomes
- Demonstrate product and competitor knowledge
Requirements:
- Bachelor's degree
- At least one of the following: 2+ years of pharmaceutical or medical device sales experience; 3+ years of business-to-business (B2B) or equivalent outside sales experience in regulated, clinical, or customer engagement experience; or 2+ years of clinical healthcare experience with demonstrated patient-facing, medical education, or therapy-focused responsibilities
- Less experience considered for employees who successfully complete the Otsuka ReadyNow program
- CNS knowledge is highly valued
- Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions
- Strong commitment to ethical business practices and understanding of regulatory standards
- Ability to execute business activities in compliance with company policies and guidance
- Ability to assimilate and communicate complex clinical and product information
- Must reside within a commutable distance of 50 miles from the primary city in the sales territory
- Ability to travel required
- Daily field travel by car
Benefits:
- Comprehensive medical, dental, vision, and prescription drug coverage
- Company-provided basic life insurance
- Accidental death and dismemberment insurance
- Short-term and long-term disability insurance
- Tuition reimbursement
- Student loan assistance
- Generous 401(k) match
- Flexible time off
- Paid holidays
- Paid leave programs
- Other company-provided benefits
- Incentive opportunity
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