Pharmacy Support Specialist
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Job Description
Pharmacy Support Specialist facilitating pharmacy operations support in remote role with travel. Develops training programs and maintains compliance within pharmacy systems.
Responsibilities:
- Work in conjunction with the Operations Manager to assure compliance with service expectations and achievement of performance goals and objectives
- Prepare reports and maintain records/maintain records as requested or required
- Develop, implement, and deliver training programs for all levels of pharmacy personnel
- Coordinate training schedule with members of management
- Develop and maintain continual education support materials to assist the pharmacy staff in learning the specialized pharmacy systems
- Confer with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, and/or business technologies
- Test trainees to measure progress and to evaluate effectiveness of training
- Frequently report on progress of employees under guidance during training periods
- Participates in the maintenance of corporate compliance and legal board of pharmacy inspection parameters
- Monitor methods used by employees for Guardian Rx and/or POS and make on the spot corrections when needed
- Assist employees with problems concerning “how to” perform specific tasks related to the pharmacy systems
- Assists with staff training and the implementation of processes related to meeting accreditation standards
Requirements:
- High School Diploma/GED, some college coursework preferred
- PTCB (Pharmacy Technician Certification) required
- Minimum of 4 years of Pharmacy experience required
- Previous pharmacy system training experience preferred
- Must be detail-oriented, be able to work independently, and must have solid self-motivation skills
- General knowledge of generally accepted pharmacy principles, practices and procedures, pharmaceutical generic and trade names, general mathematics, personal computers
- Ability to use a computer to assess patient/drug information systems
- Ability to communicate effectively orally and in writing, to interact with a wide variety of individuals
- Ability to work with close attention to detail and minimal errors
- Ability to type with speed and accuracy
- Working knowledge of desktop computers, including Windows applications
- Excellent critical thinking and problem-solving skills
- Experience typing prescriptions required
- Leadership skills to effectively direct trainees while in the training environment
Benefits:
- A positive, high energy work culture
- Fantastic team members
- Growing pharmacy company with opportunity for real career advancement
- Comprehensive mental health and wellbeing resources
- Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums
- Company paid basic life/AD&D, Short-term and Long-term disability insurance
- Rx, dental, vision, short-term disability, and FSA
- Employer-matched 401k Plan
- Industry Leading PTO Plan and MORE!
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