Physician Resources Specialist
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Job Description
Physician resources specialist coordinating physician scheduling, housing, travel, and vendor operations. Supporting healthcare clients and physicians while ensuring contractual obligations and quality patient care.
Responsibilities:
- Create physician schedules for hospital clients and physicians
- Maintain professional working relationships with hospital clients and physicians
- Investigate and resolve complaints and concerns in a timely and efficient manner
- Troubleshoot physician scheduling conflicts
- Provide mandatory on-call support after business hours, weekends, and holidays
- Maintain physician calendars
- Manage travel itineraries, hiring and welcome packets for physicians
- Coordinate and schedule property viewings with leasing agents
- Negotiate leases and housing vendor contracts
- Maintain housing, including leases, utilities, housekeeping, maintenance, and auto reports
- Manage and control housing budgets
- Establish rental rates through market research, cost determination, and housing referrals
- Ensure premises are ready for new occupants
- Create housing and auto policies and procedures; orient new physicians and enforce policies
- Monitor and complete automotive maintenance and repairs
- Manage vendor contracts and implementation processes
- Improve process and procedure execution to support quality patient care
- Perform additional duties as requested by management
Requirements:
- Two (2) year degree or three (3) years of healthcare administrative experience
- Two (2) years of customer service experience
- Previous experience working with Physicians preferred
- Commitment to organizational core values: Integrity, Compassion and Excellence
- Proficient with Word, Excel, PowerPoint, Outlook
- Self-sufficient, strong time management and multi-tasking skills
- Excellent ability to communicate processes and procedures in a training environment
- Demonstrates strong interpersonal skills within a service environment
- Excellent organization, prioritization and problem-solving skills
- Strong administrative and coordinative skills
- Ability to make strategic decisions and think critically
- Exercises accuracy and attention to detail, as well as discretion
- Ability to use sensory skills to effectively communicate and interact with other employees and the public through use of the telephone, email, video conference and face to face contact
- Ability to use manual dexterity, visual acuity and hearing acuity to effectively use and operate office related equipment such as but not limited to a computer, copier, scanner, camera, phone, headset, keyboard and mouse
- Ability to sit for extended periods of time at a keyboard and workstation with low periods of reaching and standing
- Ability to lift up to 15 pounds at time
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- FSA/HSA
- Company-paid life insurance
- 401K with discretionary match
- Paid time off
- Paid parental leave
- Tuition reimbursement
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