Principal AI Engineer
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Job Description
Lead the AI foundation at Rula to create generative AI systems for mental healthcare. Focus on production-grade solutions that enhance patient engagement and provider workflows.
Responsibilities:
- At Rula, this role owns the AI foundation that determines how, and how well, AI shows up across mental healthcare.
- The focus isn’t on prototypes or isolated features, but on building durable, production-grade generative AI systems that directly power patient engagement, provider workflows, and clinical operations at scale.
- You’ll operate where architecture, applied research, and real-world constraints meet.
- The work includes designing core AI platforms, setting technical standards for safety, reliability, and performance, and making principal decisions about how advanced AI is introduced into a regulated, high-stakes care environment.
- This is a deeply hands-on role with real technical ownership. You’ll define system architecture, unblock complex engineering problems, and act as a technical multiplier for other engineers working across product surfaces.
Requirements:
- 10+ years of software engineering, including 7+ years of experience with Public Cloud (AWS, GCP, etc.), 5+ years designing and scaling distributed systems.
- 5+ years of deep experience in Python and at least one backend language (preferably JavaScript, TypeScript, Java, or Go)
- 2+ years of proven track record building AI-powered products at scale, including hands-on experience with foundation models (OpenAI, Anthropic, Bedrock, Gemini, etc.).
- 2+ years of strong experience in LLM integration patterns (RAG, function calling, agents, memory routing, etc.), or AI orchestration frameworks (eg. LangChain, LlamaIndex, DSPy, Haystack), or vector databases (eg. Pinecone, Weaviate, FAISS, Milvus).
- 3+ years in working with MLOps, data pipelines, evaluation, and observability systems for continuous model improvement.
Benefits:
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Support for your mental and physical health
- New hire home office stipend: Set up your workspace for success
- Quarterly department stipend: Fund team-building activities or in-person gatherings
- Wellness events and lunch & learns: Explore a variety of engaging topics
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
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