Principal Product Manager – Healthcare Technology
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Job Description
Principal Product Manager launching Experian’s GenAI Appeals solution for healthcare Provider Revenue Cycle Management. Driving strategy, go-to-market, customer engagement, and end-to-end product development.
Responsibilities:
- Define product strategy and incubate the initial product line for a GenAI Appeals solution in Provider Revenue Cycle Management
- Act as the Single Threaded Owner for development and launch of a new product line within 12 months
- Define and own Proof of Concept product strategy and launch to Beta customers
- Lead the go-to-market motion for New Product Introduction
- Create understanding among Sales, Operations, Engineering, Finance, and Implementation
- Engage customers hands-on, including regular onsite travel, to support product development, sales activities, and implementation
- Evangelize the product through tradeshows, webinars, and experiences
- Shape product direction by influencing senior business and technology leaders
- Partner with Engineering to develop scalable, repeatable, and value-creating products
- Oversee products end-to-end from discovery through scale and optimization
- Guide prioritization decisions balancing customer value, growth, and technical risk
- Lead competitive analysis to inform differentiation and positioning
- Define success metrics and use data to guide strategic decisions
- Align product capabilities to revenue opportunities and customer outcomes
- Produce product, strategy, and customer-facing documentation
Requirements:
- 1+ years working in 0-1 new product development in a healthcare technology company
- 3+ years working in product management in the healthcare technology industry
- 5+ years’ experience working in Provider Revenue Cycle Management for a health system, outsourced RCM service, or RCM technology company
- Expertise in healthcare technology, including Revenue Cycle Management
- Familiarity with leading EMR systems such as Epic, Cerner, and Meditech
- Experience with HL7v2 version 2.7, FHIR R4, and ANSI x12 v5010
- Experience influencing senior partners and aligning Product, Engineering, Sales, Marketing, and Support teams toward shared outcomes
- Technical and architectural understanding
- Ability to produce high-quality product, strategy, and customer-facing documentation
- Familiarity with JIRA, Confluence, and Microsoft Office
- Bachelor's degree in business administration, information technology, computer science, engineering, or a related field
- Willingness to travel up to 40%
Benefits:
- Flexible Time Off: 20 Days
- Variable pay opportunity
- Comprehensive benefits package
- Great compensation package and bonus plan
- Medical, dental, and vision benefits
- Matching 401K
- Flexible work environment
- Ability to work remote, hybrid, or in-office
- Volunteer time off
- Vacation
- Sick leave
- 12 paid holidays
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