Product Data Specialist, German
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Job Description
Product Data Specialist maintaining German product data in GDSN and Salesforce. Supporting customer orders, data quality, billing accuracy, and operational administration for Syndigo’s commerce network.
Responsibilities:
- Capture, maintain, validate, and enter product master data within the GDSN data pool
- Handle high volumes of structured customer orders for a defined customer portfolio within the GDSN data pool
- Manage individual customer communication in German via email and occasional calls, focused on data updates and clarifications
- Ensure correct billing of services according to defined pricing structures
- Maintain high data quality standards for customer master data in CRM systems like Salesforce
- Contribute to defined operational projects and build expertise in GDSN and internal data maintenance requirements
- Perform general administrative and commercial tasks
Requirements:
- 1+ years of experience in data entry, data operations, master data maintenance, or back-office administration
- GDSN experience is a plus but not required
- German language: Full professional proficiency is non-negotiable
- All customer communication, systems, and documentation are in German
- Completed a commercial or administrative apprenticeship/degree, or career change with relevant operational experience
- Ability to learn complex systems and apply rules consistently
- Comfort working with structured systems and rule-based processes
- Prior experience in customer-facing administration or operational roles
Benefits:
- Generous paid time off
- Health coverage tailored to local markets
- Retirement plans tailored to local markets
- Learning opportunities through tuition reimbursement
- Donation matching
- Volunteer time off
- Referral bonuses
- Flexible perks such as Flex Fridays
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