Product Manager, Billing
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Job Description
Product Manager at Omada Health overseeing billing platform evolution and enhancing revenue operations using AI. Collaborating with diverse teams to drive efficiencies and scalability in healthcare billing.
Responsibilities:
- Own the end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams
- Create a product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash
- Develop systems that support new product launches, new pricing and packaging, and customer onboarding
- Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale
- Define and execute the billing product strategy, aligned to company growth and operational goals
- Collaborate closely with engineering, revenue cycle, accounting, and commercial teams to translate business needs and contract requirements into scalable product solutions
- Identify and prioritize opportunities to reduce billing errors, streamline workflows, and improve collection rates
- Write clear product requirements and manage the team backlog to deliver high-impact solutions
- Use data to evaluate performance (e.g., billing accuracy, collection rates) and guide decision-making
- Explore and apply AI approaches to improve billing operations
Requirements:
- 3+ years of product management experience
- 7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations
- Prior experience with the B2B problem space in healthcare (ex. Billing, Eligibility, Coverage, etc)
- Bachelor’s degree or equivalent industry experience
- Excellent organizational and analytical skills with strong technical understanding
- Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance
- Comfortable with ambiguity and skilled at problem-solving with limited resources
- Strong writer and clear communicator
- Able to foster alignment in a group of stakeholders
- Experience with user-centered design practices and methodologies
- Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions
- Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable
- Prior experience in a healthcare setting is a plus
Benefits:
- Competitive salary with generous annual cash bonus
- Equity grants
- Remote first work from home culture
- Flexible Time Off to help you rest, recharge, and connect with loved ones
- Generous parental leave
- Health, dental, and vision insurance (and above market employer contributions)
- 401k retirement savings plan
- Lifestyle Spending Account (LSA)
- Mental Health Support Solutions
- ...and more!
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