Product Manager, Social Team

Posted 1hrs ago

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Product Manager scaling TryHackMe’s Live Classes and social features. Driving learner engagement, retention, revenue, and Business product adoption.

Own Live Classes, scaling the current concept into a scalable product delivering a 10 out of 10 user experience
Own the format, scheduling, instructors, pricing and packaging, in-class experience, and how classes lead to business adoption
Continue testing study groups and identify the version that sticks
Experiment with social features including the activity feed, reactions, friend streaks, and other community features
Help learners share progress and achievements beyond the platform to attract new users
Plan and run community events alongside the Engagement team, including Advent of Cyber
Conduct product discovery with learners, instructors and business customers
Study behavioural data to identify what drives Live Class participation
Set the vision and strategy for Social, with Live Classes at the centre
Shape the Live Classes business model and be accountable for associated revenue targets
Design and run A/B tests and lightweight concept tests across social and engagement initiatives
Plan jointly with the Engagement team to align shared goals
Represent Social in roadmap planning and collaborate with Marketing, Sales, Customer Success and Content
Work with B2B teams to drive awareness and adoption of the Business product through Live Classes

3+ years of product management experience in SaaS or consumer software
Track record of shipping new initiatives and growing them into products people use
Experience working on something that directly impacted revenue, such as pricing, packaging, monetisation or conversion
Strong use of data: ability to set up measurement, read funnels and make decisions from results
Experience with user research and managing features from discovery through launch and iteration
Ability to run several things at once with a lot of autonomy
Top-tier communication skills, with ability to provide excellent clarity on ambiguous challenges
High agency, high tempo, and genuine excitement for building products in the cyber security learning space
Nice to have: experience with community, social, creator, live or cohort-based products
Nice to have: understanding of growth loops, vitality or referral mechanics
Nice to have: experience with B2B or product-led growth
Nice to have: EdTech experience
Nice to have: interest in cyber security
Must be able to work with at least 4 hours of overlap with the UK timezone (8am–6pm)
At this time, we are unable to provide sponsorship

100% Remote - In a fully digital world, work from anywhere you want!
Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm)
A dedicated work laptop + any accessories you need to do your best work
Branded swag bundle
£2,500 training budget to acquire certifications, and more
An annual company retreat, fully paid for by us
TryHackMe covers the cost of your lunch order during recurring company virtual lunches
Health Insurance - if you're in a country that doesn't have public health care
Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements
401k / Pension - TryHackMe makes it easy to save money for your retirement