Product Manager
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Job Description
Product Manager shaping secure, user-centered digital services for government agencies. Defining product direction, shipping web applications, and measuring outcomes for millions of Americans.
Responsibilities:
- Define the vision, goals, and measures of success for managed products and services
- Discover and synthesize market research, user needs, business requirements, and technical approaches with designers, business analysts, and technical leads
- Define project and feature direction, scope, priority, user stories, and business metrics
- Work with cross-functional teams to develop and ship projects
- Socialize, iterate on, and build buy-in for product initiatives with teams, government partners, and contractors
- Collaborate with project management to prioritize roadmaps and inbound work
- Represent Nava’s outcome-centric and user-centric approach in agency and contractor discovery meetings
- Understand and communicate end-user, population-segment, and government-partner needs
- Measure product progress toward business goals and user needs and translate data insights into action
- Make tactical decisions to improve designs, define requirements, and generate stakeholder buy-in
- Work directly with government partners and Nava’s engineering, design, and business teams to improve digital government services
Requirements:
- At least three (3) years of experience as a Product Manager of a cross-functional team
- Bachelor's degree or equivalent experience
- Experience running and/or shipping consumer web applications
- Ability to generate strong product plans and build buy-in across teams, government partners, and contractors
- Excellent written and verbal communication skills for technical, user experience, and project management trade-offs
- Strong bias towards action and ability to structure action plans in ambiguous situations
- Ability to execute with incomplete information, strong product instincts, and ability to create order from divergent needs
- Ability to define product objectives and reverse engineer paths and communications to achieve them
- Ability to identify market trends and shifts affecting product direction and update plans based on future expectations
- Adaptive, empathetic, collaborative, and positive mindset
- Legal authorization to work in the United States
- Ability to meet other requirements for applicable government contracts
- Work authorization that does not require visa sponsorship now or in the future
- May be subject to a government background check or security clearance depending on the contract
- Must work from the contiguous United States
- Must reside in one of Nava’s listed eligible states
Benefits:
- Comprehensive medical, dental, and vision plans
- Disability, life, and accidental death insurance at no cost
- Vacation, holidays including Juneteenth, and floating holidays
- 12 paid federal holidays each year on top of regular PTO
- Performance-based annual bonus for eligible employees when Nava meets its goals
- Paid parental leave
- Weekly meals delivered to new parents’ homes
- Wellness platform with physical, mental, and emotional health resources and support tools
- Virtual doctor visits with no copay, depending on available providers
- Sabbatical leave: extended unpaid leave after continuous service
- 401(k) with 4% salary match
- Remote-first environment with flexible work
- Company laptop and home office setup assistance via Staples
- Monthly reimbursement for eligible home office utility expenses
- Internal training programs and professional development resources
- LinkedIn Learning access and annual allowance for courses, tuition, and certifications
- Referral bonus
- Pre-tax commuter programs when applicable
- Collaborative and remote-friendly team environment
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