Product Manager
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Job Description
Product Manager responsible for tour series program design and management. Leading cross-functional teams to execute tour operations and enhance guest experience.
Responsibilities:
- Own performance and execution of collection of tours, including tour design, continuous enhancement, choreography &implementation of all tour elements
- Lead annual contracting process for tours, collaborating/providing direction to the Purchasing team
- Proactively offer and recommend product enhancement and new product development opportunities
- Establish and lead new product development, lead pre-season training/rehearsal travel, train TauckDirectors
- Seek and incorporate feedback from internal & external customers for tours in region
- Ensure all deadlines are met in Product Planning Calendar
- Provide accurate and timely information to all internal departments as necessary with day-to-day needs
Requirements:
- Bachelors Degree in a business discipline and/or equivalent related applicable experience
- Past experience designing tours or events
- Ability to be flexible and work through multiple tasks concurrently, quickly and accurately
- Must possess outstanding interpersonal skills and develop partnerships with multiple departments
- Excellent time management skills and proven ability to meet deadlines
- Ability to work in a fast paced environment
- Detail oriented and strong organizational and analytical skills
- Ability to adapt to new situations and maintain a positive attitude
- Proven technical/computer systems aptitude
- Proficient in MS Excel, Microsoft, PowerPoint
Benefits:
- Responsible for leading and managing the design
- Lead seamless execution of all tour elements and components that are involved in the creation and operation of each tour series
- Collaborate with many cross-functional teams
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