Product Manager
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Job Description
Product Manager owning roadmap, strategy, and delivery for Quavo’s cloud-based fraud and disputes management platform. Partnering with engineering, data science, clients, and go-to-market teams.
Responsibilities:
- Own the roadmap for your product area, developed with direction from Product Leadership and in collaboration with peer Product Managers
- Define problems to solve, target users, and intended business impact in clear product briefs with success criteria
- Translate individual client requests into configurable, multi-tenant platform capabilities for the broader client base
- Build business cases for prioritization recommendations and articulate tradeoffs and sequencing using supporting data
- Partner with engineering and data science teams to define and deliver data- and AI-driven capabilities
- Monitor adoption, time-to-value, and client retention signals; iterate after launch
- Collaborate with the Product Owner and engineering partners to refine requirements and support execution, including backlog and delivery detail
- Communicate product vision, strategy, and progress to internal teams and external stakeholders, including sales, account management, implementation, support, and clients
- Partner with Product Marketing on go-to-market efforts and incorporate customer feedback through betas, discovery, and validation
- Use AI tools for research synthesis, competitive analysis, data exploration, and drafting
- Incorporate regulatory and compliance considerations into product decisions
Requirements:
- 4+ years in a Product Manager or similar role, with demonstrated experience shipping software products in collaboration with engineering teams
- Experience or domain knowledge in fintech, or in a highly regulated, compliance driven, or otherwise risk-sensitive industry
- Experience contributing across strategy, prioritization, and delivery, with growing ownership over time
- Experience with data-driven products and partnering closely with technical teams, including data science and engineering
- Strong analytical thinking and comfort using data to inform, defend, and revisit decisions
- Ability to communicate recommendations clearly and build alignment with cross functional partners through data and sound reasoning
- Excellent presentation and written/verbal communication skills, with the ability to tailor content and style to different audiences, including senior leadership and clients
- Comfortable with ambiguity and able to make progress independently in a fast-paced environment, while actively seeking input and feedback from leadership and peers
- Experience using AI tools to improve productivity and accelerate product development workflows
- Preferred: Knowledge in the fraud and disputes space, including consumer financial products and chargeback/dispute resolution processes
- Preferred: Working knowledge of AI/ML concepts and experience contributing to AI-driven or data-intensive products
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