Product Manager – Workers Compensation
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Job Description
Product Manager overseeing Workers Compensation Product at American Family Insurance. Lead product initiatives and collaborate for profitability and customer experience improvements.
Responsibilities:
- accountable for the P&L of American Family Insurance enterprise Workers Compensation Product
- support and manage insurance product performance in market by leveraging analysis
- conduct root cause analysis to inform recommended actions to improve profitability and growth
- create insights from intelligence about customer, market and competitors
- deliver solutions that improve product using contract language, underwriting rules/guidelines, automation and pricing/predictive analytics
- oversee development of specific strategies related to price, product and underwriting
- execute and deliver product initiatives that lead to profitability and growth
- collaborate with subject matter experts and other company leaders to enhance customer experience
- lead with a continuous improvement approach
- ensure overall compliance and financial viability
Requirements:
- Demonstrated experience providing customer-driven solutions, support, or service.
- Demonstrated experience developing insurance product/line of business strategies.
- Extensive knowledge of leveraging customer, market, and competitor intelligence.
- Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches.
- Extensive knowledge of market research and marketplace and regulatory trends.
- Extensive knowledge and understanding of product design, pricing and product management.
- Solid knowledge and understanding of advanced financial and data analysis techniques.
- Demonstrated experience leading projects in product development and product management.
- Demonstrated experience with profit and loss accountability.
- Previous workers compensation experience in the insurance industry is strongly desired.
Benefits:
- comprehensive medical, dental, vision and wellbeing benefits
- competitive 401(k) contribution
- pension plan
- annual incentive
- 9 paid holidays
- paid time off program (23 days accrued annually for full-time employees)
- student loan repayment program
- paid-family leave
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