Professional Services Project Manager
Employment Information
Job Description
Professional Services Project Manager leading and managing implementations of SimpliGov's platform for government clients. Ensuring client satisfaction and successful project delivery within budget and timelines.
Responsibilities:
- Leads end-to-end project delivery for SimpliGov platform implementations, from kickoff through go-live and post-launch support.
- Serves as the primary point of contact for clients throughout the project lifecycle, ensuring clear communication, accountability, and client satisfaction.
- Defines project scope, goals, and deliverables in collaboration with clients and internal stakeholders.
- Develops and manages detailed project plans, schedules, and resource allocations.
- Manages internal teams including business analysts, solution engineers, and technical consultants.
- Identifies and manages project risks and issues, escalating as needed.
- Conducts regular project status meetings and provide updates to clients and internal stakeholders.
- Ensures projects are delivered on time, within scope, and within budget.
- Contributes to continuous improvement of implementation methodologies and best practices.
- Support the development of Statements of Work (SOWs) and change orders.
- Leverages project management software to create dashboards, reports and automated follow ups.
- Leverages AI to identify risks and late tasks.
Requirements:
- 4+ years of experience managing software implementation or SaaS projects, preferably within Professional Services or consulting environments.
- Strong understanding of project management methodologies (Agile, Waterfall, or hybrid).
- Proven ability to manage multiple client-facing projects simultaneously.
- Exceptional client relationship and stakeholder management skills.
- Excellent verbal and written communication abilities.
- Strong organizational and time-management skills.
- Experience using project management and collaboration tools (e.g., Jira, Smartsheet, Asana, Confluence).
- Preferred: Experience working with or for government agencies or public sector clients.
- Knowledge of business process automation or no-code/low-code platforms.
- PMP, CSM, or equivalent project management certification.
Benefits:
- Medical, dental, and vision insurance plans, with 80% employer contribution for employees and 75% for dependents (contributions based on base-level plan; buyup plans available at additional costs)
- Company-sponsored life, short-term, and long-term disability insurance
- 11 Paid holidays
- Flexible paid time off policy
- 401k plan with 4% employer match
- Monthly stipends for home office expenses
- Monthly wellness stipends
- Mission-driven company focused on transforming government services for the better
- Collaborative and inclusive team environment
- Competitive compensation and benefits
- Opportunities to work on impactful, meaningful projects with public sector clients
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