Property & Legal Operations Manager, Bilingual French – English
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Job Description
Property & Legal Operations Manager in the outsourcing industry focused on legal processes and property operations. Ensuring timely lease renewals, rent collection, and court readiness for legal matters.
Responsibilities:
- **Immediate Court File Readiness:**
- As soon as a legal file is opened, you must prepare the **entire evidence folder immediately**.
- All documents, proof of service, and lease copies must be organized and "court-ready" the moment the case starts—**do not wait for the court date.**
- **Proactive Lease Renewals:**
- Monitor lease expirations daily.
- Prepare and send out renewal notices **at least 5 months** before the end date to ensure zero missed deadlines.
- **Strict Rent Collection:**
- Monitor building software daily.
- On the 2nd of the month, send firm reminders via text and email.
- Maintain a clear "paper trail" of all communications for legal proof.
- **Legal & Bailiff Coordination:**
- File cases with the court for non-payment or lease violations.
- Manage the bailiff (huissier) process and keep a detailed log of what was sent and when it was served.
- **Vacancy Management:**
- Maintain a real-time **Google Sheet** of vacant units and upcoming move-outs.
- Immediately respond to tenants trying to break leases, making it clear they remain **fully responsible** for the contract.
Requirements:
- **Bilingualism:** The candidate must be fluent in both English and French (mandatory for legal filings).
- **Strong Organizational Skills (“Top-of-Mind” Organization):** Able to independently manage both their own calendar and the court’s calendar without requiring reminders.
- **Professional & Firm Communication:** Capable of handling difficult conversations with tenants while maintaining a professional, firm, and composed approach.
- **Proactive Mindset:** Anticipates potential issues in advance and takes initiative to prepare solutions (e.g., planning ahead for vacancies or operational needs).
- Preferred Qualifications:
- Experience in property management or legal operations within a real estate environment
Benefits:
- Opportunity to work on diverse and exciting projects.
- Supportive and collaborative work environment.
- Weekly payments.
- Weekly Incentives based on performance
- Weekends off.
- Hiring Bonus
- Growth Opportunities
- Referral Bonus
- National holidays pay double the hourly rate
- **US Holidays Off when applicable**
- **Best work environment in Santiago**
- **Morning shift available.**
- **Back-office positions**
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