Property Management Team Leader
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Job Description
Property Management Operations Manager overseeing daily operations of a property management team in a remote role. Requires strong leadership in leasing, maintenance, and collections for property management.
Responsibilities:
- Supervise all leasing, collections, maintenance dispatching, and administrative activities.
- Ensure all rental inquiries are answered promptly.
- Monitor lead conversion rates, applications, approvals, move-ins, and occupancy levels.
- Supervise daily posting of rental advertisements on Facebook Marketplace, Craigslist, Zillow, and other rental platforms.
- Review guest cards, applications, collections reports, and vacancy reports.
- Coordinate maintenance requests and follow up until completed.
- Manage and supervise team members and provide daily performance coaching.
- Identify operational problems and recommend solutions to improve occupancy and collections.
Requirements:
- Minimum of 5 years of apartment, multifamily, or residential property management experience.
- Experience supervising leasing agents, maintenance coordinators, collections personnel, and administrative staff.
- Strong understanding of leasing, rent collections, renewals, notices, delinquency follow-up, work-order management, and occupancy management.
- Experience managing virtual teams and remote employees.
- Strong reporting and organizational skills.
- Comfortable working U.S. business hours and communicating clearly in English
- Quiet home office work environment
- A fast and reliable internet connection of at least 10 Mbps with internet backup available
- Dependable electricity with power backup available
- Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher , or an equivalent processor
- RAM: 8 GB to 16 GB or higher
- Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
Benefits:
- Health insurance
- Retirement plans
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