Publisher Standards Specialist
Posted 33ds ago
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Job Description
Publisher Standards Specialist managing TCPA, creative, domain, and partner compliance reviews for Walker Advertising's legal-services advertising network. Delivering audits, reporting, corrective actions, and standards enablement.
Responsibilities:
- Own the daily review queue for the Publisher ecosystem, including TCPA/trusted forms, creative review, whitelist domain review, and partner ID verification
- Report whether partner content and activity meet standards
- Maintain a 48-hour turnaround on partner reviews and Account Manager support requests
- Serve as the first point of contact for Publisher standards questions and escalate partner pushback and recurring risks to the Compliance Manager
- Lead new-business due diligence and the onboarding standards checklist before partners go live
- Manage blacklist alliance updates and anti-transfer corrections, and oversee partner offboarding with intern support
- Maintain a decision log documenting clearances, rejections, and the standards behind rulings
- Partner with the Compliance Manager on systems, process implementation, change reporting, version control, documentation, and templates
- Communicate standards guidance to Account Managers and Publisher partners and help manage external partner communications
- Support Sales and legal with client FAQs and partner complaint responses
- Own corrective action tracking with Account Managers and partners
- Analyze review data to identify recurring violation patterns and recommend improvements
- Lead quarterly audits of the live partner catalog and domain directory
- Run routine compliance monitoring across creative, disclaimers, and TCPA using AI-assisted tools where available
- Own anti-transfer and whitelist co-registration monitoring and produce compliance reporting
- Deliver weekly Standards Performance & Strategy Reporting
- Deliver training and enablement to partner-facing and associate staff
- Support ad hoc audits, root-cause analysis, and the annual standards review
Requirements:
- Experience in an audit, advertising compliance, or similar review and clearance role
- Proven track record owning a review queue or approval process, including accountability for turnaround time and consistency of rulings
- Sound judgment under ambiguity — comfortable making and defending a call when the standard doesn't cleanly cover the facts
- Clear written communication; able to explain a rejection or required change so the requesting team can act on it
- Strong analytical skills and comfort working from review metrics and dashboards
- Working knowledge of TCPA and legal advertising guidelines preferred
- Background in affiliate, publisher, or lead generation networks preferred
- Experience building training or enablement programs for partner-facing teams preferred
Benefits:
- 3 Weeks Paid Time Off
- 12 Weeks of Paid Parental Leave
- Comprehensive Insurance Coverage (Medical, Dental, Vision, etc.)
- 401(k) Retirement Savings Plan
- Wellness Initiatives/Employee Assistance Program
- Rewards and Recognition Programs
- Career Development Opportunities
- 5% annual bonus
