QC Manual Engineer
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Job Description
Senior QC Engineer for live SaaS platform ensuring quality and addressing production incidents. Collaborating with global teams and translating technical issues into actionable tickets.
Responsibilities:
- End-to-End Quality Ownership: Own the manual verification of complex, end-to-end user workflows and business requirements for a live, high-traffic SaaS platform.
- Production Triage & Incident Support: Act as a critical line of defense during live events, collaborating with support teams to rapidly reproduce, debug, and diagnose unexpected system anomalies and misconfigurations.
- Cross-Functional Translation: Bridge the gap between non-technical client teams and core engineering by translating complex production bugs into detailed, reproducible engineering tickets.
- Backend & API Validation: Perform deep backend data verification and execute REST API validations to ensure robust integrations and data integrity.
- Test Strategy & Mapping: Analyze ambiguous product requirements and naturally translate them into exhaustive test scenarios, validation maps, and comprehensive test cases.
Requirements:
- 5+ years of software testing experience with a strong, proven focus on manual verification of end-to-end user journeys in complex web applications.
- Deep hands-on proficiency with Postman for executing REST API validations and checking backend integrations.
- Strong SQL skills for backend data verification, querying, and comprehensive database testing.
- Practical knowledge of WCAG standards and experience utilizing digital accessibility testing tools.
- Proven history working within Agile/Scrum environments, including active participation in sprint ceremonies and advanced tracking through Jira.
- Experience working in remote, distributed teams across LATAM.
- Fluent English (written and spoken) for daily technical communication and cross-team collaboration.
Benefits:
- Health insurance
- Flexible work arrangements
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