Quality Assurance Analyst – Enterprise Document Management, EDM
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Job Description
Quality Assurance Analyst working with TriTech to support enterprise document management solutions. Ensuring quality delivery and validating complex workflows in a collaborative environment.
Responsibilities:
- Review business and technical requirements, providing actionable feedback to ensure clarity, completeness, and testability.
- Develop and maintain test plans, test cases, test data, and documentation aligned with real-world business scenarios.
- Execute functional, integration, and regression testing across OnBase workflows and integrated SaaS platforms.
- Validate end-to-end business processes, including document management, workflow routing, and system-to-system data exchanges.
- Perform integration testing across enterprise platforms such as PeopleSoft, Salesforce, DocuSign, and other third-party systems.
- Partner closely with business stakeholders to understand workflows, provide testing support, and ensure solutions align with real-world business needs.
- Create, coordinate, and track User Acceptance Testing (UAT), ensuring effective execution and business validation.
- Conduct system demos and walkthroughs to support stakeholder understanding and solution acceptance.
- Identify, document, track, and validate defects using tools such as Azure DevOps or Jira, ensuring timely resolution.
- Validate data integrity, reconciliation, and accuracy across systems, including transaction and document flows.
- Collaborate with developers, business analysts, QA leads, and platform teams to ensure alignment with quality standards and delivery timelines.
- Participate in Agile/Scrum ceremonies and contribute to the continuous improvement of QA processes and methodologies.
- Manage and support testing across multiple concurrent projects and priorities.
- Build subject matter expertise (SME) in OnBase workflows, integrations, and associated business processes.
- Demonstrate a solution-oriented mindset, independently analyzing issues, identifying root causes, and driving resolution with minimal guidance.
- Apply strong communication skills to clearly articulate testing outcomes to both technical and non-technical stakeholders.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- 1-3 years of QA experience with demonstrated strength in functional testing and exposure to integration testing related to SaaS platforms and OnBase workflows in the education domain.
- Experience with end-to-end integration testing across enterprise platforms such as PeopleSoft, Salesforce, and DocuSign.
- Strong ability to analyze requirements and translate them into effective test scenarios and cases.
- Experience supporting and coordinating User Acceptance Testing (UAT) with business stakeholders.
- Proficiency with test and defect management tools (e.g., Azure DevOps, Jira).
- Strong attention to detail with a focus on data validation, accuracy, and process integrity.
- Ability to manage competing priorities and deadlines in a fast-paced, Agile environment.
- Strong written and verbal communication and collaboration skills.
- Experience working in Agile/Scrum environments.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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