Regional Operations Director, Cell Therapy, Patient Operations
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Job Description
Regional director leading AstraZeneca’s cell therapy patient operations across the Northeast. Managing territory teams, site activation, operational strategy, and cross-functional delivery.
Responsibilities:
- Lead and manage Associate Directors – Territory Operations Management assigned to the region
- Oversee expansion of AstraZeneca cell therapy territories and alignment on company-wide goals across clinical and commercial products
- Provide operational, clinical, and site infrastructure expertise for AstraZeneca cell therapy trials and commercial products
- Lead regional cross-functional activities with internal partners
- Develop and implement regional operational plans, targets, and activation forecasts across therapeutic areas
- Build and maintain relationships with site partners, healthcare professionals, and regional stakeholders
- Contribute to SOPs and guidance documents and ensure site quality parameters are met
- Provide leadership and mentorship to team members
- Lead business change management and process maturity assessments for site activation and post-activation
- Analyze regional market and site dynamics and identify opportunities, roadblocks, and solutions
- Collaborate with Clinical Operations, SMM, Manufacturing, Supply Chain, Medical, IT leadership, and other teams
- Drive continuous improvements and solutions enhancing patient care throughout the cell therapy product lifecycle
- Present patient operational reports and regional plans to senior management
- Maintain knowledge of and follow activation goals, processes, regulatory standards, compliance, and procedures
Requirements:
- Bachelor's degree in Nursing, Business, IT, or Life Sciences, or equivalent experience
- 8+ years of experience working within a Cell Therapy Program, healthcare/pharmaceutical environment, directly with patients and/or healthcare providers
- Minimum 5 years of experience in a Cell Therapy leadership role
- Ability to develop and execute operational strategies in cell therapy
- Change management experience and ability to resolve complex problems promptly
- Flexibility to provide support outside regular business hours for emergent patient cases
- Willingness to travel domestically and internationally up to 50%
- Understanding of the healthcare customer environment and hospital regulations
- Experience in a matrix organization with complex IT systems or portals supporting customer service, healthcare scheduling, supply chain management, and call centers
- Familiarity with heavily regulated, quality-control environments and strict SOPs
Benefits:
- Short-term incentive bonus eligibility
- Equity-based awards for salaried roles
- Qualified retirement programs
- Paid time off, including vacation, holidays, and leaves
- Health coverage
- Dental coverage
- Vision coverage
- Flexible benefits offering where possible
- Personal and professional development support
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