Registered Nurse
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Job Description
Registered Nurse supporting patients through Mosh & Moshy’s Australian digital health platform. Delivering telehealth assessment, triage, education and care coordination remotely.
Responsibilities:
- Support new and existing patients throughout their treatment journey
- Review patient information, including questionnaires and clinical enquiries, within nursing scope and established clinical pathways
- Respond to patient messages and provide clinical education, advice and telephone support
- Assess symptoms, triage concerns and escalate appropriately
- Collaborate with medical practitioners, pharmacists, allied health professionals and other team members to coordinate patient care
- Maintain accurate, timely clinical documentation across digital systems
- Share feedback to improve systems, processes and patient experience
- Work shift hours across weekdays and weekends, with agreed hours based on service needs and availability
Requirements:
- Current practising certificate without restrictions from AHPRA
- A minimum of 3-5 years’ experience as a Registered Nurse
- Previous clinical experience in telehealth or digital health
- Strong technological skills, with confidence navigating multiple digital platforms and learning new systems
- Excellent written and verbal communication skills, including the ability to provide clear, compassionate care remotely
- Strong clinical assessment, prioritisation and escalation skills
- Ability to review patient information, manage clinical enquiries and support safe, timely care within established digital pathways
- Availability for shift work, including weekends
- Emergency Department (ED) background and/or experience in men’s health, hair loss, dermatology, weight management, sexual health or mental health (highly regarded)
- Familiarity with asynchronous models of care (highly regarded)
Benefits:
- Fully remote working model
- Established digital infrastructure and patient base
- Clear clinical governance and escalation pathways
- Collaborative virtual care team
- Access to on-demand training and development
- Up to 16 weeks paid parental leave
- Product discounts
- Two extra paid leave days during our annual office closure
- Purpose leave (mental health or L&D)
- EAP and wellbeing programs
- ClassPass discount
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