Research Operations Analyst
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Job Description
Part-time Research Operations Analyst supporting GenesisCare’s cancer research systems, reporting, and data quality. Improving clinical research operations remotely across Australia.
Responsibilities:
- Provide first-line support for research systems, reporting, and user access issues.
- Manage and prioritise operational system enhancements, requests, and change activities.
- Support user acceptance testing, defect resolution, validation activities and system releases.
- Maintain testing records, validation documentation, release notes and user communications.
- Produce routine operational, financial and research reports for stakeholders.
- Support the development and maintenance of Power BI dashboards and reporting solutions.
- Perform data quality reviews, reconciliations, and consistency checks across research systems.
- Monitor and improve data completeness and integrity within operational datasets.
- Develop and maintain work instructions, process documentation, and support materials.
- Deliver onboarding, refresher training, and practical support for research system users.
- Identify opportunities to improve, streamline, and automate operational processes.
- Support approved real-world evidence projects, data delivery activities, and clinical AI data validation initiatives.
- Ensure all activities comply with GenesisCare SOPs, Good Clinical Practice (GCP), and applicable regulatory requirements.
- Work closely with Research Operations, Data, IT, Finance, and Research teams nationally.
Requirements:
- Qualifications in information systems, business analytics, data analytics, health information management, health sciences, clinical research or a related field.
- Experience supporting business, operational, clinical, or research systems.
- Strong analytical and problem-solving skills with the ability to investigate and resolve user issues.
- Experience working with reporting tools, data analysis, or business intelligence platforms.
- The ability to manage competing priorities and follow tasks through to completion.
- Strong organisational, communication, and stakeholder engagement skills.
- Experience with Salesforce, Microsoft Power Platform, Power BI, data management, or project delivery would be highly regarded.
- A collaborative approach and the ability to work effectively across multidisciplinary teams.
- A commitment to data quality, continuous improvement, and operational excellence.
- Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified vaccine preventable diseases (VPDs).
Benefits:
- Be part of a purpose driven organisation dedicated to improving patient outcomes.
- Contribute to innovative research programs that help shape the future of cancer care.
- Work with leading research, data, and operational teams across Australia.
- Access ongoing learning, development, and career growth opportunities.
- Join a collaborative, supportive, and values driven team.
- Access exclusive discounts with Qantas, Bupa, and a range of retail partners.
- My Fitness Passport membership available.
- Free and confidential wellbeing support for you and your immediate family.
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